SHIPPING

Please allow up to 1-2 business days for your order to be processed. After order is ready shipping time is 2 to 5 working days within USA

We offer complimentary USPS   express shipping for domestic orders  and complimentary DHL shipping for international orders. Duties and taxes are the responsibility of the customer. You can track parcels via USPS or DHL’s websites with tracing number we provide after shipping the order.

To start return or exchange please contact us at  hello@lalipop.co   

Pre order and custom  orders :

The production of the order will take 10-14 working days.  With any questions and details please contact us via email: hello@lalipop.co or live chat

EXCHANGES & RETURNS (U.S.)

To initiate an exchange or return please   contact us     hello@lalipop.co   make sure you meet the following requirements:

• The exchange or return must be generated within 21 days of order fulfillment and shipped back within 7 days of initial request.
• The item must be in its original condition. This means we will only accept your exchange if the item was not worn or altered.
• The exchange or return must include the item’s original packaging and attached tags.*

Return   shipping fees are non-refundable. All domestic and international return fees are the responsibility of the customer

REFUNDS

Please allow between 7-14 business   days for your return to be processed once received at our facility prior to refund.

Once your return is processed, a refund confirmation will be sent to the email address provided at check out. Depending on the refund method selected when initiating your return, a refund will be issued to your original method of payment within 5-7 business days of return processing. Please note your bank or financial institution might require additional time to process the refund to your account.

FINAL SALE

Items denoted as ‘Final Sale’ are not eligible for return or exchange. No refunds will be made on final sale merchandise.